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Browse 12 questions and 82 answers
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Easy Comforts Store
What is the distance between bolts to connect standard size hinged toilet riser?
Best Answer: Thank you for your question. The same distance as the bolts on your toilet, hardware included. We hope this information will be of help to you.
I wish you had given me measurements.
How does the riser bolt on to the toilet with the toilet seat secured to the riser ?
A shopper on Feb 15, 2017
Best Answer: in some cases when you remove seat and bolts are fitted in seat you need to remove old olts and use the bolts through the holes that attaced old seat and cover
They send you long bolts with the seat that go through the toilet seat & the riser both. It is just as easy to do as just the toilet seat itself.
It comes with two long bolts that go through the toilet seat, the riser, and then the holes in the toilet itself.
It uses long bolts that secure the riser under the seat to the toilet base.
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What is the distance between the bolts where riser is secured?
A shopper on Oct 28, 2016
Best Answer: The long bolts they send with it go through the riser & the toilet seat both--it goes between the regular toilet seat & the toilet. Easy as can be.
Thank you for your question. The same distance as the bolts on your toilet, hardware included. We hope this information will be of help to you.
the seat has a molded hing and the blots are in the same place just like any other
What is the weight capacity?
Best Answer: Thank you for your question. This will support up to 300 pounds. We hope this information will be of help to you.
Thank You,
Easy Comforts
I already have an ADA height toilet. Will this work for me? I am 5'2" tall.
Best Answer: Thank you for your question. This toilet seat will work perfectly for you. We hope this information will be of help to you.
Thank You,
Easy Comforts
Does it fold out of the way for another person to sit on the seat without it? someone who does not need the riser?
Best Answer: No, the hinged toilet seat riser does not fold out of the way. It lifts up at the hinge like a regular toilet seat for the guys. However, it is simple to install and is comfortable for everyone in the family to use, even if they do not need the riser. We are a family of 3 ranging from 23 to 87 and everyone is pleased with it because it helps Grandma and isn't really noticed by the rest of the family.
No one you install it, it is there. but it will not impact others. For men, they just lift it up, like normal. I am a year out from surgery and am still using mine. For what it is, it is a great product. I have been very pleased with mine.
It folds up, but the person who does not need it will be sitting on the bowl itself instead of the regular toilet seat. Could be a little cold!
No it doesn't. It stays there until removed. Seat can be lifted for male persons to use it.
No, but for cleaning it lifts up which is much appreciated by anyone doing the cleaning.
No, I've not found a way. It does however lift up with the seat for the males.
no it does not unfortunately
DOES HINGED TOILET SEAT INCLUDE LID?
A shopper on Apr 30, 2017
Best Answer: Thank you for your question. The Riser does not come with a lid. It installs under the toilet seat and lid. We hope this information will be of help to you.
No. The lid comes with your toilet seat.
No, you use your existing cover
When used by a man, is there any leaking out between the riser and the stool?
A shopper on Apr 26, 2017
Best Answer: You would put the riser up just as you do the toilet seat just as if it is one & there should not be. This is my 2nd one & I've been totally satisfied--after 4years the plastic on the old one seemed dingy so I replaced it--it is no problem to install--easy as can be & soooo much more comfortable than so many of the others as you are actually sitting on your own toilet seat. I think you will be pleased.
No. My husband seems to have no trouble with the riser and I love having it. I wish I had gotten it sooner!
Depends on his aim! No really, my husband uses the toilet with this on and I haven't noticed any leakage.
Can I get it in almond?
A shopper on Oct 2, 2018
Best Answer: Thank you for your question. We only carry this riser in white. We hope this information will be of help to you.
Thank You,
Easy Comforts
what is the height of the unit?
Best Answer: Thank you for your question. The height is 3 1/2". We hope this information will be of help to you.
where is my order?
A shopper on Oct 29, 2017
Best Answer: Thank you for your question. Please contact Easy Comforts Customer Service at 1-800-296-5174. We hope this information will be of help to you.