We partnered with Canada Post’s “Borderfree”
service to allow you to see your total landed price including all
duties, taxes, shipping and handling charges in Canadian dollars before
you place your order. Here is some additional information for our valued
Canadian buyers: ·
How do you ship to Canada? ·
How much duty will I be charged on my order? ·
How much tax will I be charged on my order? ·
What are your shipping and handling charges for
Canadian orders? ·
What are my shipping and handling options for
Canadian orders? ·
What will show up on my credit card statement? ·
When will I be billed? ·
What exchange rate is applied to my orders? ·
How do I track my order? ·
What is the return policy for Canadian orders? How do you ship to Canada?
We fulfill online Canadian orders through Canada Post’s Borderfree service.
Simply add items to your basket and click on the Canadian Checkout button to
complete your order. You will see your total landed price including all duties,
taxes, shipping and handling charges in Canadian dollars before you place your
order. You will pay Canada Post Borderfree the total order amount in
Canadian dollars and they will ensure that products get right to your door. How much duty will I be
charged on my order? Determining your duty rate depends on a
number of factors including: product type, the country in which the product was
manufactured and the value of the product. To know the exact duty charges
before you buy, simply add items to your basket and proceed through the Canadian
Checkout. You will see the exact duty charges prior to confirming the order
– and you can delete or add items as you wish. How much tax will I be
charged on my order?
The tax rate applied depends on federal and provincial tax regulations in place
at the time you place your order. Currently, taxes are as per the following
chart, dependent on the province the order is being shipped to.
Province of Delivery | GST | PST | HST | Alberta | 5% | - | - | British Columbia | 5% | - | - | Manitoba | 5% | - | - | New Brunswick | - | - | 13% | Newfoundland & Labrador | - | - | 13% | Northwest Territories | 5% | - | - | Nova Scotia | - | - | 13% | Nunavut | 5% | - | - | Ontario | 5% | 8% | - | Prince Edward Island | 5% | - | - | Québec | 5% | - | - | Saskatchewan | 5% | - | - | Yukon Territory | 5% | - | - |
What are your shipping and handling
charges for Canadian orders?
Shipping and handling charges depend on the size and weight of your package and
your ship-to destination. To know the exact shipping and handling charges
before you buy, simply add items to your order and check out through our
Canadian Checkout. We will tell you the exact charges for your desired item(s)
before you actually place an order.
Back to top of page What are my shipping
options to Canada?
We offer the following shipping options to Canadian buyers: Shipping Method | When in-stock items will arrive | Standard | 6-13 business days (Monday through
Friday, do not count weekends) | Expedited | 6-8 business days (Monday through
Friday, do not count weekends) | Express | 5-8 business days (Monday through
Friday, do not count weekends) |
What will show up on my
credit card statement?
Your order will be billed to your credit card by the Borderfree service of
Canada Post. "WEB/PH ORDER BRDRFREE" will appear as the merchant on
your credit card statement. When will I be billed?
Your credit card will be billed by Canada Post Borderfree once your order leaves
Borderfree’s warehouse in the United States en route to the Canadian border and
your delivery address in Canada. If your order is sent in several boxes, you
will see one transaction per box billed to your credit card. The total of these
charges will never exceed the order total you agreed to when placing the order. What exchange rate is applied to my
orders?
The Canadian dollar exchange rate in effect during the day that you order, is
applied to your order. The exchange rate and the final Canadian dollar total charged
to you is determined when you order and is guaranteed not to change. To know how much your order will cost in
Canadian dollars before you buy, simply add items to your basket and proceed
through the Canadian Checkout. You will see the guaranteed cost of you order in
Canadian dollars prior to submitting payment. How do I track my order?
Within 24 hours of placing your order, you will
receive an order confirmation email. When your package clears Borderfree’s
international facility in the United States and is on its way to you, you will
receive a Shipment Notification email that will include a link to track your
package with the Canadian carrier. | 
